Pop Nation Australia Pre Order Policy

Please note that when ordering Pre Order items, instock items cannot be added to the same cart.

Pre Order items ship as they become available, therefore Pop Nation will not merge orders – either pre order or in stock. If you place an order where items become available at different times, Pop nation will endeavour to send each item out as they come available!

If you wish to obtain in stock items, please order separately.

Please Note that on occasion, Pop Nation may not be able to fulfil a Pre Order request due to any number of reasons including: limited stock from supplier, damaged or spoiled products and no Australian release.

Whilst Pop Nation does everything possible to ensure that these products are ordered in full, we can not always guarantee that the supplier will be able to fulfil our request for a bulk order, and we may be delivered a damaged or spoilt product which cannot be replaced as the product has gone out of stock due to high volume of sales.

In the event that we are unable to fulfil a pre order request, Pop Nation will apply a store credit or issue refund for full payment of the pre order (and shipping where the shipping fees were paid solely for those items).

In the event that you, as the customer. change your mind or cancel your Pre Order, Pop Nation will issue you with a store credit to be used in the future.