Pop Nation Australia Cancellation Policy

If after making your order you change your mind or double up on purchases and wish to cancel your order, Pop Nation will allow this – with a few conditions.

Please Note: after processing your order, Pop Nation may have to order or pre order stock in to fulfill your order. This means we have paid for this stock AND delivery upfront.

Therefore we have set up a guide on cancelling your order.

If you placed an order and we have not yet sent you a confirmation email, we will cancel this order for you and issue a refund. The refund however will be minus any fees we have been charged, which we cannot recover from the payment agent. 

If you placed an order and have received a confirmation email, we will cancel this order for you.  You will be offered to exchange the items for something else of the same value. If you would like a refund, you can arrange a store credit for the full amount. If a store credit will not suffice, a refund will be arranged via the method you paid – minus 10% off the total paid.  

These are part of the Pop Nation terms & conditions and are binding upon submitting your order.